Business Challenge: Aligning learning methods with business goals
We can help:
- We offer perform Needs Analysis to establish business goals and
define metrics important for the business offers.
- We work closely with our instructors to ensure business goals
are met in class.
- We offer a 360° Feedback multi rater assessment that pinpoints
opportunities for growth and define strengths. We then establish an
action plan to maximize strengths and minimize weaknesses.
- We also offer a comprehensive Organizational Management Analysis
that allows us to further align learning goals to desired business
results.
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Business Challenge: Selecting candidates that fit the organization and
can succeed on the job.
We can help:
With over 12 different assessment tools to evaluate from Customer
Service attitudes, to Performance indicators, to Organizational
management analysis we can recommend a tool that is right for you and
your long term goals.
Business Challenge: Different Employee learning style and learning
interests
We can help:
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Understanding that some students learn best by hands on while others
prefer abstract theories, we can adapt our materials and our courses to
meet the needs of the group.
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Instructors are given the vital statistics about the class and
preferred learning mode.
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We make it a goal to keep students engaged by making materials fun and
easy to absorb.
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We understand that one image is worth a thousand words and that the
right picture is priceless therefore we use professional graphic artists
to ensure that images convey memorable message.
Business Challenge:
Change happens gradually
We can help:
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We offer follow-up programs, on-going communications with employees
and refresher courses.
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We offer long term coaching programs in conjunction with certain
training programs to improve retention and practice.
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We offer additional products and tools to improve retention over time
Business Challenge: How to motivate employees to want to learn
We can help:
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People learn when they feel that they are valued and the information
provided will help them succeed. We cover expectations and ‘What’s in it
for me” as a part of our needs analysis and the introduction of the
class.
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We pay close attention to the learning environment and experience. We
have partnerships with high end hotels and other facilities to ensure
the learning atmosphere encourages growth and demonstrate superior
service.
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